BETTER CARE BETTER AGED CARE FUNDING INSTRUMENT (ACFI) - To register for onsite BCBA training click on 'about project' below

Chair: Cheyne Chalmers


The Committee and Applied Aged Care Solutions have developed 10 free onsite two-day ‘Better Care Better ACFI’ training workshops for the public sector residential aged care workforce only.

Training is designed for nurse managers, educators and other nursing staff accountable for resident assessment, care planning and ACFI co-ordination.

These workshops will show you how new evidence based clinical assessment toolkit can help provide great care for residents and ensure your ACFI claims are appropriate, accurate and matched to resident care needs.

The training will be facilitated by a practicing physiotherapist and two lead trainers from Applied Aged Care Solutions who specialise in BCBA training.

To register for a workshop click on a date below:

Melbourne: 6 & 7 February 2018

Melbourne: 20 & 21 February 2018

Warrnambool: 22 & 23 March 2018

Ararat: 27 & 28 March 2018

Bendigo: 17 & 18 April 2018

Traralgon: 2 & 3 May 2018

Melbourne: 16 & 17 May 2018


BCBA Training Flyer download here


Chair: Vicki Farthing

The Consumer journey project aims to improve quality of care in residential aged care. It focusses on understanding the consumer’s decision making process when entering residential aged care.

The decision to enter care is often made at a time of great stress for consumers, and the choice of facility is often surpassed by the older person’s desire to remain at home, even when this is no longer practically possible. As such, new aged care residents tend to leave decisions about where they are going to live until last minute, and usually only when they are faced with a crisis and it is critical for them or their family.

The process of choosing an aged care facility therefore frequently becomes hurried and does not necessarily play out as effectively or efficiently as it could. This lack of planning means that managers of aged care residences need to approach the communication of both information and service options in a different way than in most other service industries.

The Committee employed Dr Paul Harrison from Deakin University to conduct further research on the consumer decision making process. Dr Harrison and his team developed a report that outlines in detail the findings from discussions with more than 40 new residents and family members in aged care homes, as well as provide advice and recommendations on how aged care residences can better respond to consumer needs.

The report was finalised in 2016.

The report was sent out to Public sector CEO’s with particular interest in residential aged care. The Committee is now looking for opportunities to present the findings at upcoming CEO health conferences/forums in 2017.



Chair: Don McRae

The Committee makes an ongoing effort to improve the quality of care and services in residential aged care facilities. The resident acuity workforce modelling for residential care project focusses on the current methods for assessing staffing adequacy and developing evidence based model to estimate the number, type and competencies of staff required to care for a specific group of residents in aged care settings.

The Acuity Staffing Model was developed to strengthen clinical Governance and provide a guide of staffing requirements to care for a specific group of people with certain needs living in low care aged care facilities. The model aims to imbed a person centred care approach within roster development. The Committee has engaged Applied Aged Care solutions (AACS) to lead this project and with three organisations are participating in the pilot study.

A Literary review that is in its final stages of editing, and a financial analysis is also underway to better understand the costs associated with care provision.


Chair: Vicki Farthing

A core priority for the Committee is improving the image of aged care nursing, to both recognise the important contribution that those in aged care make, and to drive recruitment and retention within the sector. To this end, since 2012 the Committee has delivered the Celebrating Aged Care Week campaign, which has prompted public sector residential aged care services to dedicate a day of a designated week in October to recognise the contribution of their residential aged care staff and volunteers.

The aim of Celebrating Aged Care Week is to recognise the positive impact that dedicated public health workers make within residential aged care. The Committee host these celebrations to highlight the rewarding and crucial work of those caring for our valuable older people living in public sector residential aged care.

The 2016 campaign ran from Monday 17 October – Sunday 23 October and was a great success, with a number of Victorian public residential aged care facilities reported putting on a variety of events to help celebrate the contribution made by aged care workers and volunteers.

The 2016 campaign included the first ever state-wide Celebrating Aged Care event, ‘Delighting the senses: Eat Well, Smell the Roses and Live Longer’. The day was funded and delivered by the Victorian Healthcare Association and co-hosted with the Committee. This day saw workers from PSRAC workers form around Victoria come together and celebrate with Maggie Beer. Other speakers include Gerard Mansour, Commissioner for Senior Victorians, Professor Caryl Nowson from Deakin University and Vasili Kanidiadis, a Greek-Australian television personality.

The 2016 campaign also saw the launch of the first ever Celebrating Aged Care Week Awards. The Committee developed these awards, highlighting the extraordinary contributions that the PSRAC workforce makes in the Victorian public aged care sector.

The Awards acknowledged those workers and volunteers committed to Victoria’s aged care sector through their recognised initiatives in leadership, passion-driven and voluntary capacities. The awards were well received with 22 nominations across the three categories. Three finalists in each category were invited to attend the Aged Care Forum – ‘Delighting the senses: Eat Well, Smell the Roses and Live Longer’. Winners received their award from Don McRae the Chair of the Committee and Maggie Beer.

The award winners in 2016 were:

  • Janet Smart, Lorne Community Hospital, Aged Care Leadership Award
  • Glenys Brennan, West Gippsland Healthcare Group, Aged Care Volunteer Award
  • Miriam Sinclair, Swan Hill District Health, Passion for Aged Care Award


Workforce Census Project

The PSRAC Leadership Committee engaged with Inside Health Management to conduct consultations with aged care nurses to understand their perceptions and experiences of the positive aspects of aged care nursing. The purpose of this project was to better understand why the workforce (consisting of registered nurses) chose to work in residential aged care.


This report is available to the public sector only.

For a copy of this report please email: